CVE-2026-63204
Zammad: Authenticated agents can read AI summary error messages from inaccessible tickets
No known exploitation. EPSS puts it in the 20th percentile. No fix published yet.
What to do
No fixed build or workaround is published yet. Limit exposure and watch for a patch.
- ZammadAffected: < 7.1.2Upgrade to: not statedStated by: CVE record
Versions as the sources state them. Full version matrix after sign-in
What it is
From the CVE record
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI provider error message stored for that run, even if the run belongs to a ticket the agent is not authorized to access. The disclosure is limited to the provider error string; ticket content is not exposed. This issue is fixed in version 7.1.2.
In plain language
No plain-language summary for this CVE yet.
Exploitation
Where each signal puts this CVE on the scale from published to confirmed exploited.
- CISA KEV
Not in the catalog. CISA has not confirmed exploitation.
- Public exploits
No public exploit or proof of concept found in the sources we track.
- EPSS
0.3% chance of exploitation activity in the next 30 days, which ranks it in the 20th percentile of scored CVEs.
Exploit Prediction Scoring System, FIRST.org. A probability, not a confirmation.
Lifecycle
5 events over 3 days, from the signal feeds we watch.
- Record updated
- Publishedweakness classified, att&ck mapped, record updated
Affected products
Technical detail
Weaknesses
ATT&CK techniques
Mapped from the weaknesses above (CWE to ATT&CK), not observed in attacks.
Sources
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