CVE-2018-16586

Published: Sep 28, 2018Updated: Nov 21, 2024 Sources: CVE List NVDNVD-CWE-noinfo

4.3MEDIUM

NVD MITRE

Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

No summary for this CVE yet.

CVSS Vector Breakdown

Exploitability

AV:NAttack Vector

Network

AC:LAttack Complexity

Low

PR:NPrivileges Required

None

UI:RUser Interaction

Required

Scope

S:UScope

Unchanged

Impact

C:NConfidentiality

None

I:LIntegrity

Low

A:NAvailability

None

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Weaknesses

NVD-CWE-noinfo

Affected Products

otrs

commercial·DEaka open ticket request system, otrs itsm

open ticket request systemMixed

Enterprise Software / itsm-monitoring

debian

oss-project·GBaka debian gnu/linux

debian linuxOn-premOS

Operating Systems / linux-distro

and 1 more affected products View all →

Exploitability

Official Patch Available

Is your org exposed to CVE-2018-16586?Request an assessment to establish which checks are appropriate for your systems. Check my exposure

References

https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/

community.otrs.com

https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963

github.com

https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7

github.com

and 3 more references View all →

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