CVE-2026-53591
FreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.
CVSS Vector Breakdown
AV:NAttack VectorAC:LAttack ComplexityPR:NPrivileges RequiredUI:NUser InteractionS:UScopeC:LConfidentialityI:HIntegrityA:LAvailabilityWeaknesses
Affected Products
Exploitability
Attack Graph
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MITRE ATT&CK
2 techniquesReferences
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