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CVE-2026-48812

FreeScout Allows Unauthenticated Access to Legacy Attachment Files

Published: Jul 20, 2026Updated: Jul 21, 2026 Sources: CVE List NVDCWE-287
7.5HIGH
NVD MITRE
EPSS Score
0.4%
Top 70.0%
CISA KEV
Not in KEV
Exploits
No Known Exploits
Remediation
No Fix Available
Self-Check
Not available

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.221, FreeScout's attachment download route skips token authentication for any attachment whose `token_type` is set to `1` (`TOKEN_TYPE_LEGACY`). Because this route is unauthenticated and the file path is deterministic, an unauthenticated remote attacker can download any attachment that was created by an older version of FreeScout without possessing a valid token or session. Version 1.8.221 contains a fix.

No summary for this CVE yet.

CVSS Vector Breakdown

AV:NAC:LPR:NUI:NS:UC:HI:NA:N
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:NPrivileges Required
None
UI:NUser Interaction
None
Scope
S:UScope
Unchanged
Impact
C:HConfidentiality
High
I:NIntegrity
None
A:NAvailability
None
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Weaknesses

CWE-287

Affected Products

freescout-help-desk
commercial
freescoutOn-premWeb App
Enterprise Software / itsm-monitoring

Exploitability

No known exploits, KEV entries, or remediation guidance available for this vulnerability yet.
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Attack Graph

Products CVE Techniques Tactics

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MITRE ATT&CK

2 techniques
Initial Access
View detailed technique mapping

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wg74-ww4w-2qpc
github.com
https://github.com/freescout-help-desk/freescout/commit/215241ee2eb73eaa3b47e392599c7dc1b427dc7e
github.com

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