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CVE-2026-48210

Possible information disclosure via External Interface

Published: May 31, 2026Updated: Jun 15, 2026 Sources: CVE List NVDCWE-200
5.7MEDIUM
NVD MITRE
EPSS Score
0.2%
Top 84.2%
CISA KEV
Not in KEV
Exploits
No Known Exploits
Remediation
Patch Available

Description

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1

No summary for this CVE yet.

CVSS Vector Breakdown

AV:NAC:LPR:LUI:RS:UC:HI:NA:N
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:LPrivileges Required
Low
UI:RUser Interaction
Required
Scope
S:UScope
Unchanged
Impact
C:HConfidentiality
High
I:NIntegrity
None
A:NAvailability
None
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Weaknesses

CWE-200CWE-269

Affected Products

otrsotrs
On-premWeb App
Enterprise Software / itsm-monitoring
OTRSOTRS AG
On-premWeb App
Enterprise Software / itsm-monitoring
otrscommercialDEEnterprise Softwareaka otrs itsm, open ticket request system
otrs agcommercialDEEnterprise Softwareaka otrs, ((otrs)), otrs community edition, otrs cisincustomerfrontend

Exploitability

Official Patch Available
Workaround Available

Attack Graph

Products CVE Techniques Tactics

Click technique nodes to view MITRE ATT&CK details. Scroll to zoom, drag to pan.

MITRE ATT&CK

2 techniques
Collection
Privilege Escalation
View detailed technique mapping

References

https://otrs.com/release-notes/otrs-security-advisory-2026-09/
otrs.com

Timeline

Published
May 31, 2026
Last Updated
Jun 15, 2026

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