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CVE-2026-48208

Denial-of-Service via SVG Rendering in Ticket

Published: Jun 1, 2026Updated: Jul 22, 2026 Sources: CVE List NVDCWE-400
6.5MEDIUM
NVD MITRE
EPSS Score
0.3%
Top 74.1%
CISA KEV
Not in KEV
Exploits
No Known Exploits
Remediation
Patch Available
Self-Check
OpenVAS

Description

An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP). This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

No summary for this CVE yet.

CVSS Vector Breakdown

AV:NAC:LPR:NUI:RS:UC:NI:NA:H
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:NPrivileges Required
None
UI:RUser Interaction
Required
Scope
S:UScope
Unchanged
Impact
C:NConfidentiality
None
I:NIntegrity
None
A:HAvailability
High
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Weaknesses

CWE-400CWE-791

Affected Products

OTRS AG
commercial·DEaka otrs cisincustomerfrontend, otrs, ((otrs)), otrs community edition
OTRSOn-premWeb App
Enterprise Software / itsm-monitoring
((OTRS)) Community EditionOn-premWeb App
Enterprise Software / itsm-monitoring
otrs
commercial·DEaka open ticket request system, otrs itsm
otrsOn-premWeb App
Enterprise Software / itsm-monitoring

Exploitability

Official Patch Available
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Attack Graph

Products CVE Techniques Tactics

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MITRE ATT&CK

1 technique
Impact
View detailed technique mapping

References

https://otrs.com/release-notes/otrs-security-advisory-2026-07/
otrs.com

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