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CVE-2026-48190

Incorrect handling of permissions in External Interface Config Item List module

Published: Jun 1, 2026Updated: Jul 22, 2026 Sources: CVE List NVDCWE-276
3.5LOW
NVD MITRE
EPSS Score
0.1%
Top 95.9%
CISA KEV
Not in KEV
Exploits
No Known Exploits
Remediation
Patch Available
Self-Check
OpenVAS

Description

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

No summary for this CVE yet.

CVSS Vector Breakdown

AV:NAC:LPR:LUI:RS:UC:LI:NA:N
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:LPrivileges Required
Low
UI:RUser Interaction
Required
Scope
S:UScope
Unchanged
Impact
C:LConfidentiality
Low
I:NIntegrity
None
A:NAvailability
None
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Weaknesses

CWE-276

Affected Products

otrs
commercial·DEaka open ticket request system, otrs itsm
otrsOn-premWeb App
Enterprise Software / itsm-monitoring
OTRS AG
commercial·DEaka ((otrs)), otrs cisincustomerfrontend, otrs community edition, otrs
OTRSOn-premWeb App
Enterprise Software / itsm-monitoring

Exploitability

Official Patch Available
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Attack Graph

Products CVE Techniques Tactics

Click technique nodes for MITRE ATT&CK details · drag to pan · Ctrl/⌘ + scroll to zoom, or go fullscreen.

MITRE ATT&CK

1 technique
Privilege Escalation
View detailed technique mapping

References

https://otrs.com/release-notes/otrs-security-advisory-2026-04/
otrs.com

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