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CVE-2026-45295

FreeScout Vulnerable to Unauthenticated Thread Read-Status Manipulation and Conversation Enumeration via Open Tracking Endpoint

Published: Jul 20, 2026Updated: Jul 21, 2026 Sources: CVE List NVDCWE-639
6.5MEDIUM
NVD MITRE
EPSS Score
0.2%
Top 89.9%
CISA KEV
Not in KEV
Exploits
No Known Exploits
Remediation
No Fix Available
Self-Check
Not available

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue.

No summary for this CVE yet.

CVSS Vector Breakdown

AV:NAC:LPR:NUI:NS:UC:LI:LA:N
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:NPrivileges Required
None
UI:NUser Interaction
None
Scope
S:UScope
Unchanged
Impact
C:LConfidentiality
Low
I:LIntegrity
Low
A:NAvailability
None
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Weaknesses

CWE-639CWE-862

Affected Products

freescout-help-desk
commercial
freescoutOn-premWeb App
Enterprise Software / itsm-monitoring

Exploitability

No known exploits, KEV entries, or remediation guidance available for this vulnerability yet.

Attack Graph

Products CVE Techniques Tactics

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MITRE ATT&CK

2 techniques
Initial Access
View detailed technique mapping

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-qjr9-6v9q-3r72
github.com

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