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CVE-2026-40497

FreeScout Vulnerable to CSS Injection via Stored Style Tag in Mailbox Signature (CSRF Token Exfiltration)

Published: Apr 21, 2026Updated: Apr 21, 2026 Sources: CVE List NVD
8.1CVSS
HIGH

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's `Helper::stripDangerousTags()` removes `<script>`, `<form>`, `<iframe>`, `<object>` but does NOT strip `<style>` tags. The mailbox signature field is saved via POST /mailbox/settings/{id} and later rendered unescaped via `{!! $conversation->getSignatureProcessed([], true) !!}` in conversation views. CSP allows `style-src * 'self' 'unsafe-inline'`, so injected inline styles execute freely. An attacker with access to mailbox settings (admin or agent with mailbox permission) can inject CSS attribute selectors to exfiltrate the CSRF token of any agent/admin who views a conversation in that mailbox. With the CSRF token, the attacker can perform any state-changing action as the victim (create admin accounts, change email/password, etc.) — privilege escalation from agent to admin. This is the result of an incomplete fix of GHSA-jqjf-f566-485j. That advisory reported XSS via mailbox signature. The fix applied `Helper::stripDangerousTags()` to the signature before saving. However, `stripDangerousTags()` only removes `script`, `form`, `iframe`, and `object` tags — it does NOT strip `<style>` tags, leaving CSS injection possible. Version 1.8.213 contains an updated fix.

EPSS Score
N/A
CISA KEV
Not in KEV
Exploits
No Known Exploits
Remediation
No Fix Available

CVSS Vector Breakdown

AV:NAC:LPR:HUI:RS:CC:HI:HA:N
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:HPrivileges Required
High
UI:RUser Interaction
Required
Scope
S:CScope
Changed
Impact
C:HConfidentiality
High
I:HIntegrity
High
A:NAvailability
None

Weaknesses

Affected Products

freescout
freescout-help-desk

Attack Graph

Products CVE Techniques Tactics

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Exploitability

No known exploits, KEV entries, or remediation guidance available for this vulnerability yet.

MITRE ATT&CK

2 techniques
Execution
Initial Access
View detailed technique mapping

References

Timeline

Published
Apr 21, 2026
Last Updated
Apr 21, 2026

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