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CVE-2026-34248

Zammad has an information disclosure in ticket detail view of customers in shared organizations

Published: Apr 8, 2026Updated: Apr 17, 2026 Sources: CVE List NVDCWE-284
5.7CVSSMEDIUM

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.

CVSS Vector Breakdown

AV:NAC:LPR:LUI:RS:UC:HI:NA:N
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:LPrivileges Required
Low
UI:RUser Interaction
Required
Scope
S:UScope
Unchanged
Impact
C:HConfidentiality
High
I:NIntegrity
None
A:NAvailability
None

Weaknesses

Affected Products

zammadcommercialDEEnterprise Softwareaka zammad

Exploitability

Official Patch Available

References

Timeline

Published
Apr 8, 2026
Last Updated
Apr 17, 2026

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