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CVE-2026-32754

FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})

Published: Mar 19, 2026Updated: Mar 23, 2026 Sources: CVE List NVD BDUCWE-79
NVD MITRE
9.3CVSSCRITICAL
EPSS Score
0.5%
Top 59.6%
CISA KEV
Not in KEV
Exploits
No Known Exploits
Remediation
Patch Available

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.

CVSS Vector Breakdown

AV:NAC:LPR:NUI:RS:CC:HI:HA:N
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:NPrivileges Required
None
UI:RUser Interaction
Required
Scope
S:CScope
Changed
Impact
C:HConfidentiality
High
I:HIntegrity
High
A:NAvailability
None
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Weaknesses

CWE-79CWE-116

Affected Products

freescoutfreescout
Mixed
Enterprise Software / itsm-monitoring
freescoutfreescout-help-desk
On-premWeb App
Enterprise Software / itsm-monitoring
FreeScoutСообщество свободного программного обеспечения
On-prem
Operating Systems / linux-distro
freescoutcommercialEnterprise Softwareaka freescout
freescout-help-deskcommercialEnterprise Software
сообщество свободного программного обеспеченияoss-projectOperating Systemsaka сообщество свободного программного обеспечения, fsf

Attack Graph

Products CVE Techniques Tactics

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Exploitability

Official Patch Available
Workaround Available

MITRE ATT&CK

2 techniques
Execution
Initial Access
View detailed technique mapping

References

https://github.com/freescout-help-desk/freescout/commit/3329379db38a86cf7069b0709061b95a7d38985b
github.com
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209
github.com
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-56h2-5556-r6mg
github.com
and 1 more references View all →

Timeline

Published
Mar 19, 2026
Last Updated
Mar 23, 2026

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