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CVE-2025-40537

SolarWinds Web Help Desk Hardcoded Credentials Vulnerability

Published: Jan 28, 2026Updated: Feb 3, 2026 Sources: CVE List NVD BDUCWE-798
NVD MITRE
7.5CVSSHIGH
EPSS Score
0.5%
Top 59.2%
CISA KEV
Not in KEV
Exploits
No Known Exploits
Remediation
Patch Available

Description

SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.

CVSS Vector Breakdown

AV:NAC:HPR:LUI:NS:UC:HI:HA:H
Exploitability
AV:NAttack Vector
Network
AC:HAttack Complexity
High
PR:LPrivileges Required
Low
UI:NUser Interaction
None
Scope
S:UScope
Unchanged
Impact
C:HConfidentiality
High
I:HIntegrity
High
A:HAvailability
High
Open in CVSS calculator →

Weaknesses

CWE-798

Affected Products

Web Help DeskSolarWinds
On-premWeb App
Enterprise Software / itsm-monitoring
web help desksolarwinds
On-premWeb App
Enterprise Software / itsm-monitoring
SolarWinds Web Help DeskSolarWinds Inc.
On-prem
Enterprise Software / itsm-monitoring
solarwindscommercialUSEnterprise Softwareaka solar winds
solarwinds inc.commercialUSEnterprise Softwareaka solarwinds orion platform, serv-u file server, access rights manager

Attack Graph

Products CVE Techniques Tactics

Click technique nodes to view MITRE ATT&CK details. Scroll to zoom, drag to pan.

Exploitability

Official Patch Available

MITRE ATT&CK

2 techniques
Credential Access
Initial Access
View detailed technique mapping

References

https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40537
solarwinds.com
https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-1_release_notes.htm
documentation.solarwinds.com
https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40537
solarwinds.com

Timeline

Published
Jan 28, 2026
Last Updated
Feb 3, 2026

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