CVE-2025-24391
Possible user enumeration
5.3CVSSMEDIUM
Description
A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X
CVSS Vector Breakdown
Exploitability
AV:NAttack VectorNetwork
AC:LAttack ComplexityLow
PR:NPrivileges RequiredNone
UI:NUser InteractionNone
Scope
S:UScopeUnchanged
Impact
C:LConfidentialityLow
I:NIntegrityNone
A:NAvailabilityNone
Weaknesses
Affected Products
otrs agcommercialDEEnterprise Softwareaka otrs, ((otrs)), otrs community edition, otrs cisincustomerfrontend
Attack Graph
Products CVE Techniques Tactics
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Exploitability
Official Patch Available
MITRE ATT&CK
1 technique Discovery
References
Timeline
Published
Jul 14, 2025
Last Updated
Jul 15, 2025
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