CVE-2025-24388
Unsafe handling of AJAX calls
3.8CVSSLOW
Description
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
CVSS Vector Breakdown
Exploitability
AV:NAttack VectorNetwork
AC:LAttack ComplexityLow
PR:HPrivileges RequiredHigh
UI:NUser InteractionNone
Scope
S:UScopeUnchanged
Impact
C:NConfidentialityNone
I:LIntegrityLow
A:LAvailabilityLow
Weaknesses
Affected Products
otrs agcommercialDEEnterprise Softwareaka otrs, ((otrs)), otrs community edition, otrs cisincustomerfrontend
Exploitability
Official Patch Available
References
Timeline
Published
Jun 16, 2025
Last Updated
Jun 16, 2025
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