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CVE-2024-57726

Published: Jan 15, 2025Updated: Apr 24, 2026 Sources: CVE List NVD BDUNVD-CWE-noinfo
9.9CRITICAL
NVD MITRE
EPSS Score
9.3%
Top 5.2%
CISA KEV
Active Exploitation
Since Apr 24, 2026
Exploits
No Known Exploits
Remediation
Patch Available

Description

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

No summary for this CVE yet.

CVSS Vector Breakdown

AV:NAC:LPR:LUI:NS:CC:HI:HA:H
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:LPrivileges Required
Low
UI:NUser Interaction
None
Scope
S:CScope
Changed
Impact
C:HConfidentiality
High
I:HIntegrity
High
A:HAvailability
High
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Weaknesses

NVD-CWE-noinfoCWE-862

Affected Products

SimpleHelpSimplehelp Ltd
On-prem
Enterprise Software / itsm-monitoring
n/an/a
simplehelpsimple-help
On-prem
Web & CMS Plugins / cms-core
simplehelp ltdcommercialEnterprise Software
simple-helpWeb & CMS Pluginsaka simple-help

Exploitability

CISA Known Exploited Vulnerability
Added to KEV:Apr 24, 2026
Remediation due:May 8, 2026
Ransomware:Known ransomware use

Required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Official Patch Available
No detection template yetWe can run the check for you — a free external exposure review, no install. Check my exposure

Attack Graph

Products CVE Techniques Tactics

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MITRE ATT&CK

2 techniques
Initial Access
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References

https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
simple-help.com
https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
horizon3.ai
https://news.sophos.com/en-us/2025/05/27/dragonforce-actors-target-simplehelp-vulnerabilities-to-attack-msp-customers/
news.sophos.com
and 5 more references View all →

Timeline

Published
Jan 15, 2025
Added to CISA KEV
Apr 24, 2026
Last Updated
Apr 24, 2026

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