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CVE-2024-28988

SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability

Published: Sep 1, 2025Updated: Nov 14, 2025 Sources: CVE List NVD BDUCWE-502
9.8CRITICAL
NVD MITRE
EPSS Score
36.6%
Top 1.7%
CISA KEV
Not in KEV
Exploits
No Known Exploits
Remediation
Patch Available
Self-Check
OpenVAS

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.  We recommend all Web Help Desk customers apply the patch, which is now available.  We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.

No summary for this CVE yet.

CVSS Vector Breakdown

AV:NAC:LPR:NUI:NS:UC:HI:HA:H
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:NPrivileges Required
None
UI:NUser Interaction
None
Scope
S:UScope
Unchanged
Impact
C:HConfidentiality
High
I:HIntegrity
High
A:HAvailability
High
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Weaknesses

CWE-502

Affected Products

SolarWinds
commercial·USaka solar winds
Web Help DeskOn-premWeb App
Enterprise Software / itsm-monitoring
SolarWinds Inc.
commercial·USaka access rights manager, solarwinds orion platform, serv-u file server
SolarWinds Web Help DeskOn-premWeb App
Enterprise Software / itsm-monitoring
and 1 more affected products View all →

Exploitability

Official Patch Available
Is your org exposed to CVE-2024-28988?We can run the check for you — a free external exposure review, no install. Check my exposure

Attack Graph

Products CVE Techniques Tactics

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MITRE ATT&CK

3 techniques
Execution
Initial Access
View detailed technique mapping

References

https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3
support.solarwinds.com
https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28988
solarwinds.com
https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28988
solarwinds.com
News mentions
1

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