CVE-2023-5421
Possible XSS execution in customer information
Description
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
No summary for this CVE yet.
CVSS Vector Breakdown
Exploitability
AV:AAttack VectorAdjacent
AC:LAttack ComplexityLow
PR:HPrivileges RequiredHigh
UI:NUser InteractionNone
Scope
S:UScopeUnchanged
Impact
C:LConfidentialityLow
I:LIntegrityLow
A:NAvailabilityNone
Weaknesses
Affected Products
OTRS AG
commercial·DEaka otrs, ((otrs)), otrs community edition, otrs cisincustomerfrontend
otrs
commercial·DEaka otrs itsm, open ticket request system
Exploitability
Official Patch Available
Workaround Available
Attack Graph
Products CVE Techniques Tactics
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MITRE ATT&CK
3 techniques Execution
Initial Access
References
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