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CVE-2021-21438

FAQ articles are shown to users without permission

Published: Mar 22, 2021Updated: Nov 21, 2024 Sources: CVE List NVDCWE-264
3.5LOW
NVD MITRE
EPSS Score
0.6%
Top 53.3%
CISA KEV
Not in KEV
Exploits
No Known Exploits
Remediation
Patch Available
Self-Check
OpenVAS

Description

Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.

No summary for this CVE yet.

CVSS Vector Breakdown

AV:NAC:LPR:LUI:RS:UC:LI:NA:N
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:LPrivileges Required
Low
UI:RUser Interaction
Required
Scope
S:UScope
Unchanged
Impact
C:LConfidentiality
Low
I:NIntegrity
None
A:NAvailability
None
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Weaknesses

CWE-264CWE-276

Affected Products

OTRS AG
commercial·DEaka otrs, ((otrs)), otrs community edition, otrs cisincustomerfrontend
FAQOn-premWeb App
Enterprise Software / itsm-monitoring
OTRSOn-premWeb App
Enterprise Software / itsm-monitoring
otrs
commercial·DEaka open ticket request system, otrs itsm
faqOn-premWeb App
Enterprise Software / itsm-monitoring
otrsOn-premWeb App
Enterprise Software / itsm-monitoring

Exploitability

Official Patch Available
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Attack Graph

Products CVE Techniques Tactics

Click technique nodes for MITRE ATT&CK details · drag to pan · Ctrl/⌘ + scroll to zoom, or go fullscreen.

MITRE ATT&CK

1 technique
Privilege Escalation
View detailed technique mapping

References

https://otrs.com/release-notes/otrs-security-advisory-2021-08/
otrs.com

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