CVE-2016-6599

Published: Jan 30, 2018Updated: Nov 21, 2024 Sources: CVE List NVDCWE-255

9.8CRITICAL

NVD MITRE

Description

BMC Track-It! 11.4 before Hotfix 3 exposes an unauthenticated .NET remoting configuration service (ConfigurationService) on port 9010. This service contains a method that can be used to retrieve a configuration file that contains the application database name, username and password as well as the domain administrator username and password. These are encrypted with a fixed key and IV ("NumaraIT") using the DES algorithm. The domain administrator username and password can only be obtained if the Self-Service component is enabled, which is the most common scenario in enterprise deployments.

In plain language

AI Worth attention

If you run BMC Track-It! 11.4, versions before Hotfix 3 may expose a configuration service to the network that can allow an attacker to retrieve sensitive configuration data (including database and administrative credentials). This is a serious risk for businesses where the service is reachable from outside the office network, so you should check and patch.

Executive summary

Unauthenticated .NET remoting ConfigurationService in BMC Track-It! 11.4 (before Hotfix 3) is exposed on port 9010, allowing remote callers to retrieve an exported configuration file containing database and administrator credentials protected by a fixed DES key/IV.

If affected, business impact

Database credential theftDomain admin credential theftFull system compromise riskService disruption risk

What to do now

Check whether your BMC Track-It! installation is running Track-It! 11.4 and whether Hotfix 3 (or later) is applied.
From the network perspective, verify whether port 9010 on the Track-It! server is reachable from untrusted networks (for example, the internet or other business network segments not tightly controlled).
If either (a) you are on Track-It! 11.4 without Hotfix 3 or (b) port 9010 is reachable from untrusted networks, plan an immediate upgrade to the vendor-fixed update: Track-It! 11.4 Hotfix 3 (or later).
After patching, re-check that port 9010 is no longer exposed to untrusted networks (or is restricted to only the required internal management paths).

Patch / advisory Some work to apply

What is it

Think of this as a hidden “settings” doorway on your Track-It! server that does not properly require a lock. If someone can reach it over the network, they may be able to pull out a copy of sensitive configuration details—like usernames and passwords—stored inside the system’s own configuration file. With those credentials, an attacker can potentially log in and take over other parts of your IT environment.

Who is affected

This matters if you run BMC Track-It! 11.4 and your installation is older than Hotfix 3. It’s especially important when your Track-It! server’s port 9010 is reachable from beyond tightly trusted internal networks. Reachability is the gate: if attackers can’t reach that service over the network, the risk is greatly reduced.

How urgent is it

Treat this as urgent because the issue involves an exposed service that does not require authentication, and public proof-of-concept code exists. Even though it is not listed in CISA KEV, the combination of remote access and credential exposure makes it a high-priority patch candidate (consistent with an AMBER risk level).

What to do — in detail

Confirm your exposure (what to check):
- Identify the exact BMC Track-It! version installed.
- Confirm whether “Hotfix 3” is installed for Track-It! 11.4.
- Check network exposure of the Track-It! host: determine whether TCP port 9010 is reachable from any untrusted source (for example, internet-facing networks, guest networks, or other teams/segments that you do not explicitly trust).
Determine if you’re in the affected version range:
- This CVE applies to BMC Track-It! 11.4 “before Hotfix 3.”
Apply the vendor fix:
- Upgrade Track-It! to the vendor remediation referenced by BMC’s Track-It! security advisory (24-Dec-2015).
- Target outcome: Track-It! 11.4 Hotfix 3 (or later) installed.
Temporary workaround if patching is delayed:
- Restrict network access to port 9010 so it is only accessible from the systems/administrative networks that truly require it.
- If you can’t restrict inbound access safely, consider placing the Track-It! server behind a firewall/VPN so untrusted networks cannot reach port 9010.
Post-change verification:
- Reconfirm that Hotfix 3 (or later) is present.
- Re-test (from an untrusted network viewpoint, or using your security scanner) that port 9010 is not reachable from untrusted networks.
What to monitor:
- Look for unusual access patterns against the Track-It! host around the time of exposure/patching.
- If you have logs for service calls, review for requests consistent with configuration-service access.
KEV due date:
- Not provided because this CVE is not listed in CISA KEV in the provided findings.

Technical context

Severity is high based on remote, unauthenticated access to a configuration service containing sensitive credential material. The weakness is CWE-255 (path traversal/credential exposure style weaknesses are often miscategorized across advisories; in this case the practical impact is exposure of sensitive configuration/credentials). Mechanism: BMC Track-It! 11.4 (before Hotfix 3) exposes an unauthenticated .NET remoting ConfigurationService on port 9010; it can be used to retrieve an exported configuration file that contains database connection details (database name, username, password) and domain administrator credentials. The sensitive data is encrypted with a fixed key/IV (“NumaraIT”) using the DES algorithm, which undermines the protection. Exploitation status: public proof-of-concept exists (3 known), but it is not in the CISA KEV list based on the provided findings, so KEV-confirmed exploitation is not asserted here. EPSS is provided as a prediction only (and not repeated publicly).

This is a general assessment based on public vulnerability data. It does not account for your specific infrastructure — when in doubt, consult a security specialist.