CVE-2013-3551

Published: Feb 21, 2020Updated: Nov 21, 2024 Sources: CVE List NVDCWE-200

6.5MEDIUM

NVD MITRE

Description

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

No summary for this CVE yet.

CVSS Vector Breakdown

Exploitability

AV:NAttack Vector

Network

AC:LAttack Complexity

Low

PR:LPrivileges Required

Low

UI:NUser Interaction

None

Scope

S:UScope

Unchanged

Impact

C:HConfidentiality

High

I:NIntegrity

None

A:NAvailability

None

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Weaknesses

CWE-200

Affected Products

otrs

commercial·DEaka open ticket request system, otrs itsm

otrsOn-premWeb App

Enterprise Software / itsm-monitoring

otrs itsmOn-prem

Enterprise Software / itsm-monitoring

and 1 more affected products View all →

Exploitability

No known exploits, KEV entries, or remediation guidance available for this vulnerability yet.

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Attack Graph

Products CVE Techniques Tactics

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MITRE ATT&CK

1 technique

Collection

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References

http://advisories.mageia.org/MGASA-2013-0196.html

advisories.mageia.org

https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551

bugs.gentoo.org

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