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CVE-2026-27954

LiveHelperChat has department-level authorization bypass in holdaction, blockuser, and transferchat endpoints

No known exploitation. EPSS puts it in the 31st percentile. Only a workaround so far.

CVSS 3.16.5MediumEPSS percentile31st0.4% chance in 30 daysCISA KEVNot listedNo confirmed exploitation
No public exploit knownFixWorkaroundNo fixed build yet

Published Updated Sources: CVE.org, NVD

NVD CVE.org

What to do

No fixed build is published yet. The vendor describes a workaround.

  • LivehelperchatAffected: <= 4.52Upgrade to: not statedStated by: CVE record
  • Livehelperchat Live Helper ChatAffected: ≤ 4.52Upgrade to: after 4.52Stated by: NVD

Versions as the sources state them. Full version matrix after sign-in

What it is

From the CVE record

Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.

In plain language

No plain-language summary for this CVE yet.

Exploitation

Where each signal puts this CVE on the scale from published to confirmed exploited.

EPSS31st
CISA KEV

Not in the catalog. CISA has not confirmed exploitation.

Public exploits

No public exploit or proof of concept found in the sources we track.

EPSS

0.4% chance of exploitation activity in the next 30 days, which ranks it in the 31st percentile of scored CVEs.

Exploit Prediction Scoring System, FIRST.org. A probability, not a confirmation.

Lifecycle

5 events over 2 days, from the signal feeds we watch.

  1. Workaround availablerecord updated
  2. Publishedweakness classified, att&ck mapped

Affected products

Technical detail

CVSS 3.1 vector

Open in the CVSS calculator

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Scored 6.5 by NVD.

How it is reached

  • Attack Vector NetworkExploitable remotely over the network without any special conditions
  • Attack Complexity LowNo special conditions — the attack can be reliably reproduced
  • Privileges Required LowRequires basic user-level privileges
  • User Interaction NoneNo user interaction needed — fully automated exploitation

Scope

  • Scope UnchangedImpact is limited to the vulnerable component itself

Impact if exploited

  • Confidentiality NoneNo confidentiality impact
  • Integrity HighTotal loss of integrity — attacker can modify any data in the component
  • Availability NoneNo availability impact

Weaknesses

ATT&CK techniques

Mapped from the weaknesses above (CWE to ATT&CK), not observed in attacks.

Sources

References in the record

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We'll flag the next CVE, public exploit or patch for Live Helper Chat, not every advisory.