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CVE-2025-20374

Cisco Unified Contact Center Express Arbitrary File Download Vulnerability

Published: Nov 5, 2025Updated: Nov 17, 2025 Sources: CVE List NVD BDUCWE-22
NVD MITRE
4.9CVSSMEDIUM
EPSS Score
0.9%
Top 44.2%
CISA KEV
Not in KEV
Exploits
0 Known
Remediation
Patch Available

Description

A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.

CVSS Vector Breakdown

AV:NAC:LPR:HUI:NS:UC:HI:NA:N
Exploitability
AV:NAttack Vector
Network
AC:LAttack Complexity
Low
PR:HPrivileges Required
High
UI:NUser Interaction
None
Scope
S:UScope
Unchanged
Impact
C:HConfidentiality
High
I:NIntegrity
None
A:NAvailability
None
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Weaknesses

CWE-22

Affected Products

unified contact center expresscisco
On-premWeb App
Enterprise Software / itsm-monitoring
Cisco Unified Contact Center ExpressCisco
On-prem
Communications / messaging-chat
Cisco Unified Contact Center Express EditorCisco Systems Inc.
On-prem
Networking Infrastructure / router-switch
ciscocommercialUSNetworking Infrastructureaka cisco systems, cisco systems inc.
cisco systems inc.commercialUSNetworking Infrastructureaka cisco systems, cisco

Attack Graph

Products CVE Techniques Tactics

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Exploitability

0 exploit sources identified

Exploit details including PoC links, Metasploit modules, and scanner templates are available after registration.

View exploit details
Official Patch Available

MITRE ATT&CK

2 techniques
Collection
Discovery
View detailed technique mapping

References

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-mult-vuln-gK4TFXSn
sec.cloudapps.cisco.com

Timeline

Published
Nov 5, 2025
Last Updated
Nov 17, 2025

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