7.6CVSSHIGH
Description
The default configuration of the CCAgent option before 9.0.8.4 in the management server (aka TSA) component in Alcatel-Lucent OmniTouch Contact Center Standard Edition enables maintenance access, which allows remote attackers to monitor or reconfigure Contact Center operations via vectors involving TSA_maintenance.exe.
CVSS Vector Breakdown
Exploitability
AV:AAccess VectorAdjacent Network
AC:MAccess ComplexityMedium
Au:NAuthenticationNone
Impact
C:CConfidentialityComplete
I:PIntegrityPartial
A:CAvailabilityComplete
Weaknesses
Affected Products
Exploitability
Official Patch Available
References
http://www.securityfocus.com/archive/1/513869
securityfocus.com
http://www.alcatel-lucent.com/wps/DocumentStreamerServlet?LMSG_CABINET=Corporate&LMSG_CONTENT_FILE=Support/Security/2010001.pdf
alcatel-lucent.com
https://exchange.xforce.ibmcloud.com/vulnerabilities/61921
exchange.xforce.ibmcloud.com
and 4 more references View all →
Timeline
Published
Sep 23, 2010
Last Updated
Apr 29, 2026
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