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watchTowr Labs ·EN Vendor research

The Most Organized Threat Actors Use Your ITSM (BMC FootPrints Pre-Auth Remote Code Execution Chains)

By Sonny··19 min read

SolarWinds. Ivanti. SysAid. ManageEngine. Giants of the KEV world, all of whom have ITSM side-projects.

ITSMs, as a group of solutions, have played pivotal roles in numerous ransomware gang campaigns - not only do they represent code running on a system, but they hold a significant amount of sensitive information. With the ability to track IT inventory, configuration files, and incident reports, threat actor campaigns have never been so organized.…

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